Frequently Asked Questions
Everything you need to know about your Mambobaby experience.
How long does shipping take for my order?
Standard shipping typically takes 5-10 business days. Once your order is processed, you will receive a tracking number via email to monitor your delivery status.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn items in their original packaging. Simply contact our support team to initiate a return or exchange process.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal and Apple Pay.
How do I ensure I am choosing the right size?
Each product page includes a detailed size guide. We recommend measuring yourself and comparing it to our chart to ensure the perfect fit for our fashion pieces.
Are Mambobaby products ethically sourced?
Yes, we prioritize sustainable fashion and ethical manufacturing. We work closely with our suppliers to ensure fair labor practices and high-quality material standards.
Can I modify or cancel my order after it has been placed?
Orders can be modified or cancelled within 2 hours of placement. After this window, the order moves to our fulfillment center and cannot be changed.